Shannon Kleiner

Golden Hill, San Diego, CA, USA

Seeking local full-time employment

+1 858 876 5456

Professional Profile

I have a strong background in full-stack web development, department direction, project and workload management, and technical writing. I learn quickly, communicate well, and possess a keen aptitude for training, organization, and innovation. I’m eager to join a growing company that is looking for a knowledgeable and enthusiastic voice to assist in the development of web-facing projects, the team, and the organization as a whole.

  • Web Development

    15+ years of experience in creating websites, plugins, scripts, and other web services from scratch.

  • Department Management

    Skilled in the development and implementation of departmental standards and procedures.

  • Project Direction

    Proven ability to lead and manage a wide variety of technical projects in both team and independent situations.

Work Experience

2013—Present | Evaero Digital Marketing

Lead Web Developer

  • Built web development department and introduced department standards, including responsive design, CSS preprocessing, and versioning
  • Hired, trained, and managed development department employees
  • Developed websites from PSDs, both in raw HTML and as custom WordPress themesAssumed role of project manager for development projects
  • Wrote custom plugins and scripts for client sites
  • Introduced and implemented company-wide professional and culture initiatives

2011—2013 | UCSD Psychiatry Research Clinic

Web Developer & Research Assistant

  • Designed, developed, and maintained official websites for the department's individual studies
  • Trained staff on the updating/management of websites
  • Administered fMRI scans on subjects and provided pre-scan training to subjects
  • Assisted in scan data analysis and the digital manipulation of brain scan images

2009—Present | Freelance

Web Designer & Developer

  • Created and implemented original web designs & web development solutions for clients
  • Built stand-alone sites as well as sites and plugins managed via CMS with custom themes
  • Created XML/XSL-based web solutions
  • Assisted in Internet marketing campaigns

2009—2010 | PINT, Inc.

Client Services Manager

  • Acted as front-line technical customer support via phone and email
  • Managed several employees and their workloads
  • Trained new employees
  • Created and managed XHTML- and CSS-based websites, both stand-alone and through CMS

2007—2009 | OmniUpdate, Inc.

Customer Service Manager

  • Built customer service and web services departments
  • Acted as front-line technical customer support via phone and email
  • Assumed role of project manager for all new-client website implementations
  • Managed several employees and their workloads
  • Assisted in the web development and management of hundreds of college and university websites
  • Created publicly-available written and video-recorded help documentation for company's products
  • Trained and spoke before hundreds of clientele via phone, web, and in person


University of California San Diego

  • Bachelor of Arts in Sociocultural Anthropology
  • Bachelor of Arts in United States History
  • Major GPA 3.51, Provost Honors

Programming Languages

  • JavaScript & jQuery
  • PHP5
  • MySQL

Tools & Skills

  • Sublime Text 3
  • Adobe Creative Suite
  • WordPress/Modx
  • Version Control (Git)
  • Google Analytics
  • SEO
  • Responsive Design
  • Graceful Degradation
  • Optimization Standards
  • Accessibility Standards
  • Project Management
  • SaaS
  • Salesforce
  • Section 508

Volunteer Work

Love on a Leash

  • Certified pet-assisted therapist
  • 2012–Present

Past Projects


The vast majority of my past projects were completed during my interims with my previous employers as web developer and web client services manager, many of which cannot be listed here due to privacy concerns/NDAs.

The following is by no means a complete representation of my work; it is rather a short list of clients and their sites with whom/on which I worked the longest and most closely.

Design & Development


Current Freelance Projects

Love on a Leash San Diego Central Chapter Website

Love on a Leash

The Last Unicorn Newsletter

The Last Unicorn

All current projects are arranged and completed on an independent basis as per agreement with the websites' owners and commissioners.

Contact Shannon Kleiner




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