I have a strong background in customer service, project management, technical support, social networking, and web development and design. I learn quickly, communicate well, and possess a keen aptitude for training and organization. I specialize in web development, CMS, and social media practices.
Years of experience in responding to customer requests and providing the highest quality training to end-users and team members alike.
Skilled in forming and maintaining positive customer relations using both home-grown and established CRM systems.
Proven ability to lead and manage a wide variety of technical projects in both team and independent situations.
Web Developer & Research Assistant
Client Services Manager
Customer Service Manager
The vast majority of my past projects were completed during my interims with my previous employers as web developer and web client services manager.
The following is by no means a complete representation of my work; it is rather a short list of clients and their sites with whom/on which I worked the longest and most closely.
All current projects are arranged and completed on an independent basis as per agreement with the websites' owners and commissioners.